Happy Customers

Kay is a very experienced beauty therapist, always professional in whatever treatment she is giving. I so enjoy her massages -a great way to be pampered.
— M.A
I had a Dermalogica Pro60 facial with Sophie and it was AMAZING, I would definitely recommend! The experience was informative, very relaxing and my skin felt and looks incredible. The establishment was spotless, classy and stylish.
— G.L
Honestly you will not be disappointed! So amazing, the best facial I have ever had. Beautiful treatment and the best service. I feel like a new person!
— M.B
My first ever facial with Kay and I will certainly be back. Enjoyed every moment and learnt a lot. Kay was amazing at understanding my needs, explaining throughout what she was doing, how it benefits the skin but also the perfect balance of being able to truly relax. Beautiful environment where the name really sums it up perfectly!

— T.H
I have such wonderful experiences at The Retreat from the minute I book an appointment. Kay and Sophie are so friendly, accommodating and professional. They make sure you walk out feeling amazing!
— D.P
I have been using Kay as a therapist for some time now. She offers a professional but very personal and friendly service. The treatments are relaxed but carried out to the highest standard and I am always thrilled with the results whether its a pedicure or a massage. Kay is warm, caring, discreet and passionate about what she does and always looking for ways to improve the already perfect salon she has created.
— C.B
Sophie made me feel very relaxed and she was very good at talking me through each step of my treatment as it was my first ever facial. It was out of this world and I’d definitely recommend to my friends and family!
— C.R
Really friendly, Professional staff. I had a full body massage and it was amazing! This lady has magic hands. For anyone who is Covid wary they are ready for you and Covid compliant without it being too intimidating while maintaining an amazing salon experience. Sanitizer at the door and face masks too for customers should you of forgotten yours. The salon is amazing and I can’t wait for my next massage
— D.W
Excellent - I’m walking on air after my luxury pedicure and my eyebrows are now perfect! Thank you Sophie
— J.J
I booked for the first time for a luxury pedicure and some waxing. Sophie was amazing! She made me feel really relaxed and the treatments were the best I’ve ever had!
— S.S
Fab little salon, I had my nails done for the very first time in months . I had a full set of gel extensions by Sophie and WOW! Her perfectionism and attention to detail is incredible. My nails have never looks so beautiful, she is a hidden gem. I am now hooked and come every 3 weeks. Highly recommend and wouldn’t go any where else!
— M.A
A beautiful salon hidden in the heart of Barnstaple town centre. The treatments are a real luxury and performed very professionally. Staff are friendly with great expertise. My favourite place to go!
— S.M
What a lovely experience for us all! Bride, Bridesmaids, and Mother of the Groom. All left the salon with beautiful nails and we all plan to go back in the future. Nearly a week later our nails are looking as good as they did when we left the salon. Thank you Ladies!
— S.W
I had a Hot stone massage, it was my first time having it done and it was incredible! It was a clean and sae environment and Kay and Sophie have gone out of their way to make the salon warm, welcoming and inviting.
— K.G
Amazing customer service where these girls really do go above and beyond to look after your every need. Huge range of treatments to choose from and Sophie is out of this world for her nails. I wouldn’t go anywhere else!
— J.F
Lovely friendly staff and amazing treatments carried out to a professional and high standard. Would definitely recommend!
— L.S
Absolutely beautiful salon! Both Kay and Sophie are so lovely, so welcoming and very professional. I get my gel nails done here all the time and I would not go anywhere else now.
— L.K
This is such a caring and empowering salon! I absolutely love coming here, it’s so comfortable and relaxing you never want to leave. Kay and Sophie are brilliant.
— J.H
One of the best salon in Barnstaple and in fact north Devon. Kay and Sophie are so lovely and are both brilliant at what they do. I have had various treatments done here, massages, facials and pedicures and each one has amazing and delivered with such care and attention to detail. They both create such a welcoming and warm environment, I wouldn’t want to go anywhere else!
— P.G